Turning Generic GPTs into Game-Changing Innovation
by Eric Tayce
The internet democratized information—and misinformation.
Now, AI is democratizing thinking. Or at least a conidently mundane, poignantly unoriginal substitute for thinking. And as AI inevitably trickles into the realm of ideation and innovation, we face a disconcerting reality:
AI is so adept at making the status quo sound good, we don’t feel compelled to push beyond it. Thus, the line between “hackneyed drivel” and “insightful ingenuity” has become dangerously thin—because AI so deftly retorts, recycles, and recreates established norms.
For instance…feed ChatGPT a prompt about snack innovation, and you’ll get ideas remarkably similar to what your competitors generated yesterday. Ask it to explore trends, and you’ll receive the same recycled insights available to every brand manager with an internet connection.
But the problem isn’t the technology. It’s that AI models trained on publicly available data can only recombine what already exists.
When inputs aren’t grounded in something unique, you don’t get innovation… you get noise.
The solution? Supercharge AI with what only you know.
Roles & Limitations
Before we discuss how to make AI genuinely innovative, we need to deine the role that AI can (and should) play in the innovation process. The secret isn’t just knowing when to use AI—it’s knowing how much creative freedom to give it at each step.
Imagine AI as a dial with three clear settings:
Assistant
Perfect for executing speciic tasks—like reformatting data, generating variations of existing concepts, or creating visuals from clear briefs.
Collaborator
Becomes your thought partner, spotting patterns in complex data, inding hidden connections, and helping frame strategic challenges.
Co-Creator
Takes the reins to suggest new solutions, mix concepts unexpectedly, and explore beyond typical boundaries.
Teams that succeed don’t just pick one setting; they continuously adjust the dial, aligning AI’s level of creativity with each task’s demands. This dynamic approach ensures maximum value from both human intuition and AI efficiency.
However, clear guardrails are essential. Risks range from data privacy issues and bias propagation to generating ideas that sound impressive but aren’t commercially viable. Setting up thoughtful boundaries makes these risks manageable and strengthens your overall innovation process.
The Three Cs: Coverage, Curation, & Context
At their heart, AI tools like LLMs are fancy “ill-in-the-blank” machines. Their outputs depend entirely on the quality and uniqueness of their inputs. Generic prompts yield generic ideas. But feed AI unique insights your competitors don’t have, and you’re playing a different game entirely.
To consistently deliver innovative results, we’ve found a simple framework—Coverage, Curation, Context—works wonders:
Coverage
Ensures you’re gathering all necessary data to fuel innovation. Start by checking these four data streams:
- Consumer Research: Quantitative and qualitative insights revealing not just behaviors, but motivations and needs.
- Competitive Intelligence: In-depth analysis of competitor products, messaging, and market positioning.
- Trend & Cultural Data: Monitoring conversations, trends, emerging behaviors, and cultural shifts.
- Technical & Operational Data: Documenting what’s technically feasible, from ingredients to regulations.
Missing one means feeding AI incomplete information, limiting breakthrough opportunities.
Curation
is critical. More data isn’t always better—irrelevant or outdated information can dilute ideas and lead AI toward predictable outcomes. Remove redundant studies, outdated research, and irrelevant market data. Prioritize recent, robust insights that genuinely align with your goals. Effective curation separates groundbreaking innovation from costly mediocrity.
Context
transforms insights into strategic direction by grounding AI outputs within a clearly deined innovation framework. This includes competitive landscapes, your brand’s strengths, speciic unmet consumer needs, and clearly deined innovation territories. Instead of letting AI guess, provide it with a strategic roadmap—ensuring the outputs align precisely with your business goals.
To make this systematic:
- Select the right strategic framework for each challenge—like Jobs-to-Be-Done or Brand Stretch Analysis—and document your rationale.
- Develop a Runbook to track your process, recording precisely how and why each innovation succeeded. This builds institutional memory and turns one-off breakthroughs into repeatable
- Hold collaborative review sessions regularly. Quarterly discussions on what’s working, what’s not, and emerging tools help teams quickly adapt to new insights, tools, and regulations. These informal but structured check-ins build organizational expertise in both innovation and AI application.
Balancing Speed & Rigor
Not every innovation question requires the same precision. Broad exploratory questions—like identifying general barriers or early appeal signals—can remain directional. More signiicant decisions—such as estimating market potential—need greater rigor.
The best practice is “progressive validation.” Start quick and simple; early-stage AI outputs can be checked using fast qualitative methods or basic heuristics. As ideas solidify, add layers of rigor: use marketing mix modeling, volumetric forecasts, and in-market testing to validate.
This tiered approach keeps exploration fast and affordable early on, scaling up validation only as stakes rise.
Turning Insight into Advantage
Off-the-shelf AI isn’t a competitive edge—it’s just a starting point. The true advantage lies in proprietary insights: uniquely curated data, strategic context, and frameworks exclusive to your organization.
When AI is paired with these insights, the result isn’t just speed—it’s smarter, richer, and more relevant innovation. Start small: map your innovation pipeline clearly, sharpen your inputs, document your processes, and pilot one framework at a time.
Share your learnings and build on them. The future of innovation isn’t just about moving faster—it’s about innovating smarter, more consistently, and grounding every step in the insights only your organization holds.
A version of this article originally appeared in Quirk’s magazine.

Eric is VP, Innovation Solutions. With over 20 years in the industry, Eric has experience that spans the entire research process from the perspectives of both a supplier and a client. Eric’s expertise covers many business issues, with particular emphasis on brand equity, brand image and positioning, segmentation, and product optimization.
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